Are your employees happy?
Recently, I was reading a book by one of my favorite authors. Iâ€™m not going to tell you who for reasons that will become apparent.
He is right on point with most things, but I think he is way off on this one. He was pooh-poohing the “new age idea” that an employer should care about the happiness of his employees. He said that was not an employerâ€™s job. A bossâ€™s only concern should be how much they can get employees to produce. Who cares if theyâ€™re happy?
I would like to go on record as saying that is pure BS (capital B, capital S)!
When it comes to personal matters, I agree that it is none of the bossâ€™s business. But, concern for employeesâ€™ success & happiness will do more for your business than anything else you can do. Who talks to your customers? Who controls the quality of your products? What kind of message are your employees sending out?
If you are an employer, and you if want the greatest success, it is in your own best interest to create an environment where every employee can be successful. Give them the opportunity to learn skills they didnâ€™t have before. Some ask, “What if I train them and they leave?” Well, what if you donâ€™t train them and they stay?
Case in point: A few years ago, my employer sent me to Ed Foremanâ€™s Successful Life Course. The course teaches a lot of skills useful in business, but the main focus is on each studentâ€™s personal happiness and success. Recognizing that fact was the turning point for me. I had been so against going to a “rah-rah company” event, that if there had been a way to get out of it, and keep my job, I would not have gone. Somewhere into the first day, though, they said something (I donâ€™t remember what it was), but it finally struck me. That class would help me personally. It wasnâ€™t just about the job. It was about ME. From that point on, I was hookedâ€¦on the class, on the boss that sent me, on my job, and on being successful.
My story is not unique by any means. I think that most first time SLC attendees are sent by their company (or by a previous graduate). And it is obviously paying off because, if these companies were not seeing results on the bottom line, they just would not keep sending people.
Itâ€™s an easy question. Do you do your job better when youâ€™re happy? Do you get along better with customers and co-workers when youâ€™re happy? Of course you do.
Or turn the situation around. If you work for someone who lets you know, in no uncertain terms, that the only thing they care about is how much money you can make for them, how loyal are you? Would you go the “extra mile” for that kind of boss? Or would you do the minimum to get by, and jump ship at the first opportunity?
You might get some temporary success pushing people for moreâ€¦more hours, more days, more work. But it wonâ€™t last. When companies get known as being “sweat shops”, the really good employees, the ones you really want on your team, wonâ€™t even apply.
As Zig Ziglar put it, “You can get everything you want in life, if youâ€™ll help enough other people get what they want.”